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State Farm® Insurance Agent Christie Brown-Hernandez

Brown Hernandez Ins Agency Inc

3300 82nd St Ste E
Lubbock, TX 79423

Between Indiana and University In September Place

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Office Info

Office Hours

8:30am - 5pm
After Hours by Appointment
Call us 24 hours a day!


3300 82nd St Ste E
Lubbock, TX 79423



I have been a part of the State Farm family for over 20 years and have loved every day working with such wonderful customers. When I started my agency, I knew I would need that unique factor that set me apart from the others, so I decided in that moment that I was going to build my agency around education. By actually breaking down and going over coverages with all my customers and explaining to them what they were purchasing, I have been able to ensure people understand their insurance. I appreciate each and every one of my customers, and because of them, I have been able to be Your West Texas Agent for 6 years and many more to come!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Our mission is to provide each one of our State Farm customers with the highest level of service. We take time to discuss our customer's needs and help them make informed decisions for their family to reach their goals. We will always be professional to make sure our customers have a positive experience. We hope that our customers leave the office with a true understanding of their coverages, and have a new level of peace knowing that they are covered for everything they are concerned about. These interactions have led to customers trusting us enough to recommend us to their close friends and family. This level of trust is truly an amazing compliment to us and the work we aim to do.

Our team has over 40 years of combined experience and we are here for all your Auto, Home, Renters, Life and Pet insurance needs. We serve all over Texas and New Mexico. Please give any of our qualified team a call and they will be more than happy to assist you!

Halie Hernandez State Farm Agent Team Member

Halie Hernandez

Customer Relations Representative

I was born and raised in Colorado Springs, Colorado. I moved to Lubbock about five years ago to finish my Bachelor's Degree at Texas Tech University. I love spending time with family and my pup Nova. I am glad to be working for an agent like Christie.

Kaitlynn Mason State Farm Agent Team Member

Kaitlynn Mason

Insurance Account Representative

I moved back to Lubbock in 2020 just in time to meet my first niece! I have spent the last three years learning more about the community and meeting new people! My husband and I have one pup at home. I love traveling and having new experiences with the people I care about. I am so happy to be back working for Christie and to be able to help with any Home, Auto, Business, or Life insurance needs you may have!

Rebecca Kaston-Poole State Farm Agent Team Member

Rebecca Kaston-Poole

Account Associate

Rebecca moved to Lubbock in 2013, originally from New Mexico. She is a mother of 2 and happily married to her husband of 9 years. They have several animals and are starting their small homestead. Rebecca’s hobbies include cooking and building projects. Her passion is teaching. Rebecca is happy to serve her community with your insurance needs